For Employees

You should contact your Regional MIBCO office and on request provide your identity number or passport number and or the trading name of the company where you are employed. The client Service staff will then be in a position to establish if the employer is registered with MIBCO.

You should contact your Regional MIBCO office and on request provide your identity number or passport number to the Client Service staff who will then provide you with your MIBCO council number if you have been registered through the employer’s Monthly Returns.

It is recommended that you visit your local Regional MIBCO office to lodge a complaint with the relevant staff and or send a detailed e-mail to the Chief Agent of your Regional MIBCO Office.

It is advisable to contact the Chief Agent at your local MIBCO regional office – contact details are available on the website www.mibco.org.za.

It must be understood by all parties to the Council that there is no choice, regarding belonging to the Industry’s Provident Funds. This follows from the South African government’s drive to ensure that all employees belong to a provident or pension fund. All employees who are new to the Industry (that is, an employee who has never worked in the Motor Industry before) are given a six-month grace period unto which to be registered onto the relevant Industry Provident Fund.

After this six-month period and for any other employee who has been working in the Industry for more than six-months, belonging to the relevant Provident Fund is compulsory. It is perhaps a good idea to speak to your staff bearing this duty and obligation in mind and if that does not help; your Designated Agent is well equipped to deal with resistance of this nature.

As an employee falling within the ambit of the Motor Industry your Employer is obliged to register you with the Council. Should he/she be uncooperative in this regard an Agent from our Complaints Department will be more than willing to assist in getting your Employer onto the road to compliance. Your Employer must understand that he/she does not have a choice in this matter. The Council’s Agreements are strict to this measure. Please visit our nearest Regional Branch for assistance.

In this instance you should lodge a formal complaint at your Regional MIBCO office so that the matter can be taken forward by the Inspectorate. Once this has been done Employers who are in arrears with their returns and payments are prosecuted through the MIBCO Dispute Resolution Centre (DRC).

This is the legal remedy available to the Council for the collection of arrears. A directive to pay issued by the DRC is submitted to the CCMA for certification in terms of the provisions of the Labour Relations Act. Once this has been done, the matter is submitted to the Labour Court for an execution order. Once the execution order has been granted by the Court, the Sheriff of the Court is instructed to attach assets which are then sold to realise the outstanding debt.

This is quite a long process, most of which is not in MIBCO’s hands, and it can therefore be quite time consuming. Fortunately, many cases are settled before the Labour Court stage is reached.

Council Levies are payable by employers and employees on a 50/50 basis. The current levy is R 4,70 per week of which R2,35 is paid by the employee through a wage deduction and the balance is added by the employer. The Council levy constitutes a major component of the Council’s revenue which funds the Council’s operations, including the Dispute Resolution Centre. It is important to note that the Council is a private institution with statutory powers and is not funded by Government.

Applications for sick & accident pay benefits are processed by the MIBCO Shared Services Centre daily as applications are received. If there is a delay in the processing of an application, it could be due to a variety of reasons, such as insufficient details in respect of the claimant, incorrect banking details, or employer returns which may not be up to date, resulting in a member being out of benefit. If applications are submitted correctly and the relevant employer returns are up to date, applications are usually be processed