For Employers
As an employer in the motor industry, MIBCO helps you navigate your obligations with ease. Access tools, support, and information to stay compliant and foster positive workplace relations.
Customer Support
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Have a question or need assistance? Our support team and agents are ready to help you with queries related to benefits, compliance, returns, and more.
CALL CENTRE HOURS
Our team is available to assist you during the following hours:
Monday to Friday: 08:00 – 16:30
Closed on Weekends & Public Holidays
Recent Forms
Employer Quicklinks
- Query submission
- Complaints Submission
- Claims Submission (AHP, Provident, SAF, Maternity, etc.)
- Employee Personal Information Administration
- Liable Person Registration for Employers
- Online Return System
- Self-Service Portal
Q: How do I go about updating my company staff changes with the Council?
It is important to note that the Council only becomes aware of your staff content and changes when an Agent comes out to you OR where you notify the Council of such changes. You can also use the Employee Personal details on the self-service portal to update company staff details.
It is good practice to note these changes with the Council as and when they occur. All relevant staff changes must be made on the Monthly Return Amendment Form, a copy of which is available from any MIBCO office. The form is also available HERE.
Q: Who pays Council Levies?
All employees pay Council Levies except for apprentices, directors, and learners.
Levies are shared 50/50 between employer and employee.
- Current Levy: R7.42 per week
- R3.71 deducted from employee wages
- R3.71 contributed by the employer
Q: Why do I have to pay Council Levies? You don’t protect me as an employer.
The Main Agreement is a product of negotiations between employers and employees.
It provides protections and benefits to both parties, including:
- Dispute resolution services
- Clarity on wages and working conditions
- Social security frameworks
Q: Who needs to be registered with MIBCO?
All employees working in the Motor Industry must be registered with MIBCO, regardless of whether they earn above the BCEA threshold. The employer is responsible for registering all staff with MIBCO.
Q: When are returns due?
Returns are due on the 10th of every month.
Q: Why do I have to register as an employer?
All employers in the Motor Industry under the scope of the Main Agreement must register with MIBCO.
Registration ensures compliance with:
- Collective agreements
- Social security fund contributions (e.g. Auto Workers' Fund, Motor Industry Provident Fund)
- Employee protection provisions
Q: How do I submit my MIBCO returns?
Returns can be submitted:
- Online via the MIBCO Online Platform
- Manually by emailing: Returns@mibco.org.za
Q: What is the difference between MIBCO Returns Online and Liable Person?
- MIBCO Returns Online: Digital platform to submit returns and manage employee/employer records.
- Liable Person Registration: a) Liable Person [Compulsory - an accounting official who is the owner, director, partner or governing board member] performs all functions on the self-service portal and applications; b) Delegated Liable Person [Optional - someone working for the employer delegated to perform the same functions as the Liable person] and/or c) 3rd Party Consultant [Optional- to whom the functions of the applications are outsourced].
Q: What is the payment date of returns before interest is charged?
Returns must be paid by the 10th of each month.
Late payments may incur interest and penalties.
Q: Who contributes towards AHP (Additional Holiday Pay)?
Employers contribute towards AHP, if the employee is registered and eligible.
Contribution rates are determined by the applicable agreement.
Q: Who contributes towards SAF (Sick and Accident Fund)?
- Compulsory for MISA union members employed at RMI-affiliated shops
- Voluntary for:
- Non-union members
- NUMSA members at RMI-affiliated shops
Q: Which reference must I use when making payments?
Use your MIBCO Council Number or Employer Reference Number found on your MIBCO certificate or previous returns.
(Confirm with MIBCO to avoid misallocated payments.)
Q: What is Annexure B?
Annexure B is a form used to declare employment records. It helps keep employee details up to date for benefits and compliance purposes.
Q: If registered as a Liable Person, do I still need to register for Online Returns?
Yes. Liable Person registration is not the same as having Online Returns access. You must register separately for the Online Returns system to manage and submit data digitally.
Q: How do we calculate Provident Fund from Monthly to Weekly?
Convert monthly to weekly:
Monthly Salary×12÷52=Weekly Equivalent {Monthly Salary} \times 12 \div 52 = {Weekly Equivalent} Monthly Salary×12÷52=Weekly Equivalent
Example 1:
Weekly wage = R1,935
- Employee (7.5%) = R145.13
- Employer (8%) = R154.80
- Total = R299.93
Example 2:
Monthly salary = R10,375
Weekly: R10 375.00 x 12 ÷52= R2394.23
- Employee = R179.56
- Employer = R191.54
- Total = R371.1
Example 3:
Monthly salary + commission = R11,500 + R6,520 = R18,020
Weekly: R18,020 × 12 ÷ 52 = R4,158.46
- Employee = R311.88
- Employer = R332.68
- Total = R644.56
Q: Who belongs to AHP?
All eligible employees registered with MIBCO who apprentices or artisans.
Q: Union registration?
Union registration is voluntary.
Employees may join:
- MISA (Motor Industry Staff Association)
- NUMSA (National Union of Metalworkers of South Africa)
Membership affects access to some benefits and participation in negotiations.
Q: How are MIBCO weeks determined?
MIBCO uses standard 52-week calendar years. Each week runs Monday to Sunday, unless otherwise stated by agreement.
Q: How do we make payments to MIBCO?
- EFT using Council Reference Number
- Via your payroll provider or submission platform
- Banking details are available on the MIBCO website or contact centre
Q: Why am I not getting my forecast?
- Returns not submitted or updated
- Forecast request not processed
- Employer registered with the online returns
- Incorrect registration details
Contact MIBCO support for assistance.
Q: Why does the system not allow me to add provident fund when doing an engagement?
This usually happens if:
- The member has retired normally
- The employee is over 70 years
- A provident fund withdrawal claim has already been processed
Q: What is WSPF and how does it work?
WSPF stands for Worker Savings Provident Fund. It is a voluntary contribution made by the employee only, separate from the mandatory employer and employee contributions to the main Provident Fund.
How it works:
- Voluntary: The employee chooses to contribute additional funds over and above the standard 7.5% provident fund deduction.
- Employee-funded: Only the employee contributes; the employer does not match this contribution.
- Savings-based: It allows employees to boost their retirement savings or create a financial buffer for the future.
- Deducted through payroll: The agreed amount is deducted directly from the employee’s wage or salary and paid into the WSPF.